Coronavirus Update - Masks Highly Recommended after September 1st, 2022

Prime School of Music

your first choice in music instruction

School Policy

The goal of these policies is to help ensure that all students, parents, and teachers are treated fairly so that everyone has an equal opportunity to reach their personal goals without being adversely affected by the actions of others. At Prime School of Music we constantly strive to exceed your expectations and these policies will help to ensure that the quality of service you expect stays at the highest level.

Methods of Payment

  -   Please provide five (5) post-dated cheques, one for each month in a semester

  -   Please transfer two months of lesson fees in advance every two months
- First payment must be received 2 weeks prior to your first lesson
- Additional payments are due every two-months prior to the 1st of each installment period
- E-transfers should be sent to this email address:

Fees & Additional Costs

  -   New students pay a one-time registration fee of $25 at the time of registration
- Students are REQUIRED to register for the minimum number of lessons outlined in the schedule provided during registration. For new students, a minimum of 4 trial lessons are required.
- Cheques that are returned NSF will be subject to a $25.00 NSF fee.
- Students are responsible for purchasing any materials they may need; books and other personal items will not be provided by the school.
- Other fees may include exam costs from the Royal Conservatory of Music, festival application fees, and accompaniment fees dependent on student activity.

Make up Lessons / Lesson Cancellation Policy (MAXIMUM 2 TIMES per semester allowed, NO EXCEPTIONS)

  -   September to January (2 times) & February to June (2 times)
- If a lesson is cancelled by your teacher, the lesson will be rescheduled for a different time.
- If a lesson is cancelled by student, there will be NO REFUND and a makeup lesson will only be arranged if sufficient notice (24 hour minimum) is provided prior to the lesson time.
- Each student is limited to TWO (2) make up lessons per semester. After this point if you miss a lesson, no matter the amount of notice, no makeup lesson will be provided.
- If a student cancels a make-up lesson, another make-up lesson will NOT be provided.
- If you feel under the weather, or for any reason cannot provide the required notice, you can switch to an online lesson at the regularly scheduled time. Even if you do not have an instrument teachers can provide instruction on music theory, musicianship, ear-training, rhythm, etc. This way students still have the ability to learn and not miss out on a lesson.

Substitute Teachers

Much like the public school system, on rare occurrences there may be a situation in which a student’s assigned teacher is not available for a specific lesson. In order to keep your schedule on track the school will reserve the right to substitute a qualified teacher for a specific lesson without advanced notice. Every attempt will be made to ensure this does not happen on a frequent basis as we understand that the relationship between the student and their assigned teacher is a very important one.

Discontinuation of Lessons

If you decide to discontinue your lessons for any reason you must provide the school with at least one (1) month notice of your termination date. Any outstanding postdated cheques or prepaid lesson fees will be refunded after your final lesson has completed. As such, there is no need to be concerned regarding pre-payment made for the registration year.

Health and Safety Policy

  -   While masks are not mandatory it is highly RECOMMENDED that all attendees continue to wear one. Our lessons require close interaction between students and teachers and any added level of protection benefits everyone involved. If you are a student and prefer that your teacher wear a mask, please let them know at the beginning of your lesson.
- If you are showing any signs of sickness, you will be asked to wear a mask as a precaution.
- If students are dropped off by a parent or guardian, we ask that they come to the school lobby to pick them up as we do not want students to leave the building alone. We ask that all parents/guardians comply with this policy to ensure the safety of all children attending the school.